Learning experience design.
Board International
Senior Instructional Designer
July 2023-Present
Driving global enablement for Sales, Technical Sales, and Customer Success, I lead the design of scalable, journey-based programs that accelerate product adoption and empower teams. From onboarding to feature releases, I collaborate cross-functionally to deliver high-impact learning—combining eLearning, job aids, virtual labs, and live training to create seamless experiences.
Meta
Instructional Designer
Feb 2022-March 2023
Designed data-driven, customer-facing and internal learning programs that increased product adoption and engagement. I partnered across product, marketing, and support to align enablement with sprint cycles, streamline onboarding, and improve knowledge delivery through brand-aligned, scalable content.
Sacred Heart University
Instructional Designer September 2020-November 2021
Led the creation of blended and multimedia learning experiences to support university-wide initiatives. I worked with faculty and subject-matter experts to design curriculum pathways and deliver high-impact training across virtual, in-person, and self-paced formats.
Meta
Senior Instructional Designer
March 2023-July 2023
Led global customer and internal enablement initiatives supporting product launches, onboarding, and self-service education. I created content strategies, in-app guidance, and technical documentation to drive adoption—shaping learning experiences with user insights, data, and direct collaboration with product and UX research teams.
Kustomer
November 2021-February 2022
Built foundational enablement programs to support product launches and customer onboarding. I delivered the company’s first end-to-end product learning experience and created multi-modal content—including videos, microlearning, and learning paths—to reduce time-to-value and boost adoption.
Education.
2020-2022
Harvard University
Harvard Extension School
Graduate Certification: Learning Design and Technology
Focused on designing digital learning experiences that drive product adoption, support go-to-market initiatives, and enhance customer education. Grounded in instructional design theory, the program emphasizes practical application across tools, technologies, and user-centered learning strategy.​
2009-2010
The University of Connecticut
Master of Arts: Curriculum and Instruction
Grounded in learner-centered design and engagement strategy, this degree built a strong foundation for creating impactful learning experiences across product, marketing, sales, and customer education.
2006-2009
Liberty University
Bachelor of Science: Education
Built core skills in analysis, communication, cross-functional collaboration and problem-solving—essential for designing strategic, learner-centered experiences across product, product marketing, sales, and customer education.
